SHIPPING

Please allow for 1-3 working days to pick and pack your order.

Transit times will vary depending on the country of destination and shipping method.

SHIPPING METHODS & RATES

• DHL Express |3 – 7 days |  international shipping and courier delivery services

NY and MIAMI = 40€
REST OF THE USA = 50€
EUROPE =50€
FRANCE =50€
CARIBBEAN ZONE = 36€
REST OF THE WORLD = 55€

• LA POSTE | Colissimo 6-30 days |  French Postal Service

FRANCE = 14€
SAINT-MARTIN • MARTINQUE • GUADELOUPE  = 8€
EUROPE = 27€

*FREE SHIPING | in 3 – 7 days ** |

Shopping cart above 200€ = Free shipping with DHL Express. ** Times will vary depending on the country of destination.

EXCHANGES

Customers have a right of cancellation, without having to indicate the reasons for such cancellation, within a cooling-off period of 14 clear days from receipt of the products ordered.

Please contact us to request a return or exchange. We are happy to accomodate returns or exchanges so long as:

1. 1. Products are not to be worn or washed
   2. The item was not purchased on sale or during a promotion
   3. The item is in the original condition in which it shipped
   4. The exchange is initiated and postmarked within 14 days of delivery
   5. Exchanges will be honored so long as the desired item is in stock
   6. Otherwise, customers may select to choose store credit

Customers are responsible for the cost and the safe return accompanied by the order number to the following address:

FREE IN ST BARTH
c/o Black Swan
La Villa Créole lot 24/25
St Jean
97133 Saint-Barthélemy

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For hygiene purposes, FREE IN ST BARTH will not accept returns for underwear and bathing suits.

A replacement product will be shipped to you, after agreeing by e-mail at [email protected]

REFUND

We do not have a refund policy at the moment. We accept exchanges on all products except items on sale.

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 TAXES

Orders are shipped from our stock located in St Barths. You may be required to pay additional import fees, taxes, brokerage fees, handling fees and/or other duties specific to the destination country in order to receive your order.

*We have been notified by customers who are experiencing high customs charges on packages, so please shop wisely before you purchase. Free in St Barth is NOT responsible for any import duties payable. We apologise for any inconvenience.